To resolve the problem, we will check on your drivers, then move on to editing the registry if needed. Also, you may find that your drive disappears from My Computer altogether. It is pretty easy to identify these problems if you check Device Manager, you will often find a '?' Or '!' next to the device. When these drivers do not work, they take most, if not all, of the CD/DVD drive functions with it. TIP: Hard to fix Windows Problems? Repair/Restore Missing Windows OS Files Damaged by Malware with a few clicksĭrivers from some CD/DVD software can be incompatible when you upgrade your OS.